Indonesia

Privacy Policy

Teva Public Website Privacy Policy

PRIVACY AND COOKIE NOTICE
This website ("the Site") is operated by PT Actavis Indonesia ("Actavis") and its affiliates. Actavis and its affiliates are referred to in this Privacy Policy as “we”, “us” and “our.”

Scope of this Privacy Policy

This Privacy Policy explains on how we collect, store, control, manage, use, analyse, improve, update, display, announce, transfer, disclose and protect your Personal Data in accordance with the applicable data protection laws and regulations, including but not limited to Law No. 27 of 2022 concerning Personal Data Protection and its implementing regulations (“PDP Law”) (hereinafter may be referred as “Personal Data Processing” or “process” or “processing”). This Privacy Policy applies to all individuals whose Personal Data is collected by us as further outlined herein.

Information we collect

For the purpose of providing our products and/or services, we may collect your Personal Data in various forms and for multiple purposes as outlined in the following section. The Personal Data we may collect includes:

a. full;
b. email address;
c. mobile number;
d. IP address;

Actavis remains committed to collecting and processing your Personal Data only to the extent necessary to deliver services and fulfil specific, legitimate purposes as required by the PDP Law. When you directly engage with us and/or use our products or services, we will clearly inform you of the Personal Data we need and the reasons for collecting it. We will not gather excessive or irrelevant Personal Data beyond what is outlined in this Privacy Policy and/or Consent Form.

Actavis may process Personal Data without consent where necessary to fulfil a contract, comply with legal obligations, or pursue our legitimate interests. Any such processing will be carried out in accordance with the PDP Law and will not infringe on your rights.

In the event that our services are intended for use by children, we will implement appropriate measures to ensure the protection of their Personal Data in accordance with applicable data protection laws. This includes obtaining verifiable parental consent where required and ensuring that children's data is processed only for necessary purposes, with robust security measures in place.

Methods of Collection

We collect your Personal Data from various sources, which may be:
1. Directly from you, either: (i) when you provide it to us during a business engagement with us; (ii) when you register your account through the Site; or (iii) when you contact us through our communication channels;
2. Recorded during your access of this Site; and/or
3. From relevant third parties.
We may combine Personal Data we collect as aforementioned with other data in our possession.

How we use your information

We process the Personal Data we collect for the following purposes:

  • provide you with information on Actavis’ business activities, products or services;
  • respond to your queries or other correspondence you have submitted through the Site;
  • place cookies and similar technologies, as described herein;
  • to allow us to pursue our legitimate business interests, in particular to: 
    • analyse the use of our Site in order to continuously improve content and measure performance
    • optimize and tailor the use of our Site and our communication to you, including through provision of surveys and questionnaires
    • marketing and advertisement purposes
    • conduct research and development activities, including clinical trials and studies
    • manage customer relationships and provide support services
    • manage billing, invoicing, and payment processing
  • meet legal, regulatory, pharmacovigilance and compliance requirements, in particular to respond to requests for information from government authorities;

other purposes, provided that such purposes are not prohibited by applicable laws and regulations.

We will notify you and seek for your consent, if necessary, in the event we intend to process your Personal Data for any additional purposes beyond those originally specified. Your privacy is important to us, and we are committed to keeping you informed.

Sharing your personal data

Actavis may disclose your Personal Data to the following categories of recipients (in all cases, only when necessary to fulfil their functions):

  • our staff (including employees and external consultants), professional advisors and agents
  • our affiliates as well as other functions and companies in the Actavis group as well as Teva group of companies worldwide;
  • third party service providers which process your Personal Data on behalf of Actavis and who are bound by contractual obligations to keep your Personal Data confidential and appropriately secure;
  • purchasers, or potential purchasers, of all or part of Actavis's business (and their professional advisors);
  • and government authorities, regulatory agencies and law enforcement officials, if required for the purposes specified above, if mandated by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws.

We will make every effort to ensure that each third party receiving your Personal Data adheres to all obligations outlined in the PDP Law.

International transfers

Actavis operates internationally and will transfer your information to countries outside your own country and outside the European Economic Area, including to Israel and the United States. For such international transfers, we will ensure the implementation of the following measures:

(1) Ensure that the country of domicile of the receiving party has a Personal Data Protection level that is equal to or higher than those that are regulated under the PDP Law;
(2) If point (1) above is not sufficed, ensure that there is an adequate and binding Personal Data Protection, such as intergovernmental agreements between the jurisdiction of the Republic Indonesia and receiving party, standard contractual clauses for Personal Data Protection, binding corporate rules for
a corporate group; and/or other adequate and binding Personal Data Protection instruments recognized by the government; and
(3) If point (1) and (2) above are not sufficed, obtain prior approval from you, specific for such transfer.

When transferring to the US, Actavis uses Teva Pharmaceutical USA Ltd.’s Privacy Shield certification; when transferring to other countries outside the EEA, Actavis generally relies on EU Commission approved standard contractual clauses; when transferring your information to Israel, Actavis relies on the European Commission’s adequacy decision with respect to the transfer of data from the European Union to Israel.

Cookies and related tracking technologies

Use of Cookies on the Site
Actavis uses cookies to collect information about you and store your online preferences. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the website when you return to it: this is useful because it allows the website to recognise your device. To find out more about cookies please visit www.allaboutcookies.org

Actavis uses the following categories of cookies on the Site:

Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.

Category 2: Performance Cookies
These cookies collect information on how people use the Site. For example, Actavis uses these cookies to help us understand how customers arrive at the Site, browse or use the Site and highlight areas where we can improve areas such as navigation, user experience and marketing campaigns. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.

Category 3: Functionality Cookies
These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is also available at www.allaboutcookies.org .Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the Site.

Third Party Links

Our Site may include links to other websites over which we have no control. Actavis is not responsible for the privacy policies or practices of other websites. We may also link to other websites operated by Actavis or Actavis’ affiliated companies which operate under separate privacy policies. If you access these websites via our Site, you should review the privacy policies of those sites so you can understand how they collect, use and share your information.

Use of Web Beacons

Some pages of our Site and e-mails we may send may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages or read our e-mails. Web beacons collect only limited information which include a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personal data and are only used to track the effectiveness of a particular campaign.

Security of Your Information

We are committed to safeguarding Personal Data by applying appropriate technical and organizational measures. These include security protocols designed to protect against unauthorised access, leakage, loss, or misuse of Personal Data.
Access to Personal Data is limited to authorised personnel only, ensuring that it is handled by our employees who need it to perform their duties.
While we strive to protect Personal Data with the highest security standards, we cannot guarantee complete protection against all potential threats. You acknowledge that no system is entirely free from risks; any transmission of your Personal Data over the internet is at your own risk.
To enhance our security efforts, we regularly review and update our security practices in response to emerging threats and vulnerabilities. We also provide training to our employees on data protection and security measures, fostering a culture of awareness and responsibility regarding the handling of Personal Data.

How we store your information and your rights

We retain all the information we gather about your interactions with Actavis. Your information will be retained as reasonably necessary for the purposes set out above, in accordance with applicable laws.
In regard to your Personal Data as held and processed by us, the PDP Law grants you the following rights as a Personal Data Subject to:

a. obtain information regarding clarity on the identity, basis of legal interest, purpose of requesting and use of Personal Data, and accountability of parties that request such Personal Data;

b.complete, update and/or correct errors and/or inaccuracies regarding themselves in accordance with the purpose of the Personal Data Processing;

In the unlikely event of a data breach that may compromise your Personal Data, we will notify you and the relevant data protection authority in accordance with applicable laws. Our notification will include information about the leaked Personal Data, the nature of the breach, the potential consequences, and the measures we are taking to address it.
To exercise any of your rights in relation to your Personal Data, please contact us at IMPrivacy@tevapharm.com

Data Retention and Deletion

We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Upon the expiration of such period, your Personal Data will be securely deleted or anonymized in compliance with applicable laws and regulations.

Changes to this Privacy Policy

If our Privacy Policy changes in any way, Actavis will place an updated version of the policy on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how Actavis uses it and under what circumstances, if any, we will share it with other parties.

Contact Us

If you have questions, comments or complaints concerning this Privacy Policy or any other questions on how we process your Personal Data, please contact us at: IMPrivacy@tevapharm.com

Effective: May 2025